Bad News

From Brandon (who, like Todd, makes his living in the world of credit card transactions),

 

He should be able to charge it back as unauthorized transactions. The merchants involved will need to produce a signed receipt showing that David authorized the purchase, or the merchant will be required to eat the charges as fraud. He shouldn’t be on the hook for any of the unauthorized charges.

His credit card issuer should close his account immediately and issue him a new card with a different number – if David contacted them already, they probably already did this.

 He needs to dispute the charges within 60 days of when they hit his statement. He should still try to dispute them even if it has been longer.

 Chances are, no one hacked in looking for Trauntveins.  It is much more likely that David’s number was stolen as he was using his card (by a store clerk or restaurant server), or by some employee of a merchant who has access to that information.  Or it is possible that a store’s information was hacked into.

 

On Tue, Nov 22, 2011 at 9:49 AM, Myrna Trauntveinwrote:

David's credit card was just compromised in the South in a Walgreens. He was concerned that all of you may have problems with your cards if they have hacked into the Trauntvein name. He has an early-warning program so that if anything over a certain amount is charged, Bree is warned on her cell. He doesn't know how much it will be nor how much he will lose because it hasn't come through Chase Bank yet.