A little something I did in my "spare time" yesterday. Hope it helps.
AnnMarie
Phone Number: 801-377-2409
To: customerservice@bathandbodyworks.com
From: annmariethoward@gmail.com
Subject: Gift Certificates and Promotions
AnnMarie Wrote: I just received the mailer for the new promotional. I was shocked when I opened it and saw a naked model posing for you. I have shopped your business as opposed to Victoria's Secret because I strongly oppose pornography in any of its forms. I have a teenage son at my home. He sometimes looks at the ads before I do because he likes to look and smell good. Thank heavens I looked at this one first. I had hoped you were more family friendly and conscious of advertising's impact on society. I suppose I should take my business elsewhere.
Please forward this to you advertising department.
---------- Forwarded message ----------
From: Service <service@bathandbodyworks.com>
Date: Thu, May 6, 2010 at 10:30 PM
Subject: Re: Gift Certificates and Promotions*
To: annmariethoward@gmail.com
Friday, May 7, 2010
From: Service <service@bathandbodyworks.com>
Date: Thu, May 6, 2010 at 10:30 PM
Subject: Re: Gift Certificates and Promotions*
To: annmariethoward@gmail.com
Friday, May 7, 2010
Dear AnnMarie,
Thank you for your feedback regarding our recent advertisement for our New Signature Collection Body Lotion. We appreciate that you took the time to share your feelings with us.
It was never our intention to offend any customer with this picture. We understand and respect the opinions of others about what may be judged to be attractive. Customer feedback regarding BathandBodyWorks.com is always welcomed and appreciated. We strive for excellence in both our merchandise and our customer experience. Your opinion matters to us and will be part of the ongoing assessment of products and services.
Again, thank you for sharing your feedback. We take customer service seriously at BathandBodyWorks.com and look forward to serving you again in the future.
Sincerely,
Jacqueline C.
BathandBodyWorks.com Customer Service
Visit www.BathandBodyWorks.com
Thank you for your feedback regarding our recent advertisement for our New Signature Collection Body Lotion. We appreciate that you took the time to share your feelings with us.
It was never our intention to offend any customer with this picture. We understand and respect the opinions of others about what may be judged to be attractive. Customer feedback regarding BathandBodyWorks.com is always welcomed and appreciated. We strive for excellence in both our merchandise and our customer experience. Your opinion matters to us and will be part of the ongoing assessment of products and services.
Again, thank you for sharing your feedback. We take customer service seriously at BathandBodyWorks.com and look forward to serving you again in the future.
Sincerely,
Jacqueline C.
BathandBodyWorks.com Customer Service
Visit www.BathandBodyWorks.com
